Move or swap home

Moving out

Before moving out you will need to give us written notice, which you can do by email or letter. Your notice period will depend on the type of tenancy you have, but in most cases you are required to give four weeks notice. If you live in Rhondda Cynon Taff or Cardiff and moving from one housing association to another, the notice required is two weeks.

Once notice has been received, we will advise you how and when to return your keys and arrange to visit you to carry out an end of contract inspection.

Here are a few things you need to know about moving out:

Your property needs to be left in the same condition as when you moved in with all belongings and rubbish removed, including from the attic, garden, shed and driveway if you have one
Please ensure it is clean and will not need further cleaning by us
There must be no damage or vandalism
Walls, ceilings, floor and woodwork must be left in a reasonable condition

Transferring your secure contract

Transferring your contract is where you can transfer your contract to another person. This could lead to you being able to swap homes with another or multiple contract holder/s. It is often the quickest way to move to another area or different sized property.

You can register for free with HomeSwapper, this helps you find contract holders both locally and in other areas who want to move.

You will need to request a transfer in writing by email or letter and provide us with the following details: name, address and contact number for yourself and the transferee.

We won’t be able to grant your transfer request if any of the following applies:

You have a possession order against you
You have been served with a notice seeking possession
You have rent arrears
The property is substantially too big or too small for your household
The property has disabled facilities which you don’t need